COOKIE & PRIVACY POLICY
Last updated June 21, 2023.
This Cookie Policy explains how Zenith Operatives Ltd T/A Phoenix (“Company“, “we“, “us“, and “our“) uses cookies and similar technologies to recognise you when you visit our websites at https://www.phoenixgroupplc.com, (“Websites“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Zenith Operatives Ltd T/A) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.
| Name: | __tlbcpv |
| Purpose: | Used to record unique visitor views of the consent banner. |
| Provider: | .termly.io |
| Service: | Termly View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year |
| Name: | __cfduid |
| Purpose: | Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year. |
| Provider: | .adsymptotic.com |
| Service: | CloudFlare View Service Privacy Policy |
| Country: | United States |
| Type: | server_cookie |
| Expires in: | 30 days |
Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
| Name: | _hjAbsoluteSessionInProgress |
| Purpose: | The cookie is set so Hotjar can track the beginning of the user’s journey for a total session count. It does not contain any identifiable information. |
| Provider: | .phoenixgroupplc.com |
| Service: | Hotjar View Service Privacy Policy |
| Country: | United Kingdom |
| Type: | http_cookie |
| Expires in: | 30 minutes |
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.
| Name: | _hjid |
| Purpose: | This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
| Provider: | .phoenixgroupplc.com |
| Service: | hotjar View Service Privacy Policy |
| Country: | United Kingdom |
| Type: | http_cookie |
| Expires in: | 11 months 30 days |
| Name: | _gid |
| Purpose: | Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session. |
| Provider: | .phoenixgroupplc.com |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United Kingdom |
| Type: | http_cookie |
| Expires in: | 1 day |
| Name: | _hjRecordingLastActivity |
| Purpose: | This should be found in sessionStorage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records). |
| Provider: | www.phoenixgroupplc.com |
| Service: | hotjar View Service Privacy Policy |
| Country: | United Kingdom |
| Type: | html_session_storage |
| Expires in: | session |
| Name: | NID |
| Purpose: | Set by Google to set a unique user ID to remember user preferences. Persistent cookie that stays for 182 days |
| Provider: | .google.com |
| Service: | Google View Service Privacy Policy |
| Country: | United States |
| Type: | server_cookie |
| Expires in: | 6 months |
| Name: | _hjid |
| Purpose: | This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
| Provider: | www.phoenixgroupplc.com |
| Service: | hotjar View Service Privacy Policy |
| Country: | United Kingdom |
| Type: | html_local_storage |
| Expires in: | persistent |
| Name: | _gat |
| Purpose: | Used to monitor number of Google Analytics server requests when using Google Tag Manager |
| Provider: | .phoenixgroupplc.com |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United Kingdom |
| Type: | http_cookie |
| Expires in: | 1 minute |
| Name: | _ga |
| Purpose: | It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years. |
| Provider: | .phoenixgroupplc.com |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United Kingdom |
| Type: | http_cookie |
| Expires in: | 1 year 11 months 29 days |
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
| Name: | wc_fragments_# |
| Purpose: | Used to remember items a user has placed in a shopping cart and ensure that cart functionality works perfectly.It expires immediately a user leaves the site. |
| Provider: | www.phoenixgroupplc.com |
| Service: | Woocommerce View Service Privacy Policy |
| Country: | United Kingdom |
| Type: | html_session_storage |
| Expires in: | session |
| Name: | UserMatchHistory |
| Purpose: | These cookies are associated with a B2B marketing platform, formerly known as Bizo, which is now owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn’s marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targeting. |
| Provider: | .linkedin.com |
| Service: | LinkedIn View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 30 days |
| Name: | bcookie |
| Purpose: | Used to optimize the range of advertising on Linkedin |
| Provider: | .linkedin.com |
| Service: | Linkedin Ad Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year 11 months 30 days |
| Name: | lidc |
| Purpose: | These cookies are associated with a B2B marketing platform, formerly known as Bizo, which is now owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn’s marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targeting. |
| Provider: | .linkedin.com |
| Service: | LinkedIn View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 day |
Social networking cookies:
These cookies are used to enable you to share pages and content that you find interesting on our Websites through third party social networking and other websites. These cookies may also be used for advertising purposes.
| Name: | bscookie |
| Purpose: | Cookie used for Sign-in with Linkedin and/or for Linkedin follow feature on 3rd party websites |
| Provider: | .www.linkedin.com |
| Service: | Linkedin Ad Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year 11 months 30 days |
| Name: | personalization_id |
| Purpose: | Used on sites that share Twitter content and with Twitter share plugin. Persistent cookie that is set for 730 days |
| Provider: | .twitter.com |
| Service: | Twitter View Service Privacy Policy |
| Country: | United States |
| Type: | server_cookie |
| Expires in: | 1 year 11 months 29 days |
LinkedIn Submissions
When you interact with our website through LinkedIn, we may receive information from LinkedIn about your interactions. This could include information about your profile, your interactions with our LinkedIn content, or other data that LinkedIn shares according to its own privacy policies.
LinkedIn uses cookies and similar technologies to collect this information. These are known as “third-party cookies”, as they are set by LinkedIn, not by Phoenix. These cookies help LinkedIn provide its features and functionalities, track usage, understand user preferences, and deliver targeted advertisements.
Here are some of the LinkedIn cookies we may use:
- UserMatchHistory: These cookies are associated with LinkedIn’s marketing services. They enable us to gain insight into the types of users on our site based on LinkedIn profile data, to improve targeting. These cookies expire after 30 days.
- bcookie: This cookie is used to optimize the range of advertising on LinkedIn. It expires after 1 year 11 months 30 days.
- lidc: These cookies are associated with LinkedIn’s marketing services. They enable us to gain insight into the types of users on our site based on LinkedIn profile data, to improve targeting. These cookies expire after 1 day.
- bscookie: This cookie is used for Sign-in with LinkedIn and/or for LinkedIn follow feature on 3rd party websites. It expires after 1 year 11 months 30 days.
Please note that the use of these cookies by LinkedIn is subject to LinkedIn’s own cookie policies. You can control these cookies through your LinkedIn settings, as well as through your browser settings.
By interacting with our website through LinkedIn, you consent to the use of these cookies and the associated processing of your data. If you do not wish to accept these cookies, please do not interact with our website through LinkedIn, or adjust your LinkedIn or browser settings accordingly.
Unclassified cookies:
These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
| Name: | li_sugr |
| Purpose: | __________ |
| Provider: | .linkedin.com |
| Service: | __________ |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 2 months 29 days |
| Name: | lissc |
| Purpose: | __________ |
| Provider: | .linkedin.com |
| Service: | __________ |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 11 months 30 days |
| Name: | U |
| Purpose: | __________ |
| Provider: | .adsymptotic.com |
| Service: | __________ |
| Country: | United States |
| Type: | server_cookie |
| Expires in: | 2 months 29 days |
| Name: | lang |
| Purpose: | __________ |
| Provider: | .linkedin.com |
| Service: | __________ |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | session |
| Name: | _hjIncludedInPageviewSample |
| Purpose: | __________ |
| Provider: | www.phoenixgroupplc.com |
| Service: | __________ |
| Country: | United Kingdom |
| Type: | http_cookie |
| Expires in: | 2 minutes |
| Name: | cookielawinfo-checkbox-necessary |
| Purpose: | __________ |
| Provider: | www.phoenixgroupplc.com |
| Service: | __________ |
| Country: | United Kingdom |
| Type: | http_cookie |
| Expires in: | 11 months 30 days |
| Name: | lang |
| Purpose: | __________ |
| Provider: | .ads.linkedin.com |
| Service: | __________ |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | session |
| Name: | _hjRecordingEnabled |
| Purpose: | __________ |
| Provider: | www.phoenixgroupplc.com |
| Service: | __________ |
| Country: | United Kingdom |
| Type: | html_session_storage |
| Expires in: | session |
| Name: | hjViewportId |
| Purpose: | __________ |
| Provider: | www.phoenixgroupplc.com |
| Service: | __________ |
| Country: | United Kingdom |
| Type: | html_session_storage |
| Expires in: | session |
| Name: | _hjFirstSeen |
| Purpose: | __________ |
| Provider: | .phoenixgroupplc.com |
| Service: | __________ |
| Country: | United Kingdom |
| Type: | http_cookie |
| Expires in: | 30 minutes |
| Name: | _hjTLDTest |
| Purpose: | __________ |
| Provider: | .phoenixgroupplc.com |
| Service: | __________ |
| Country: | United Kingdom |
| Type: | http_cookie |
| Expires in: | session |
| Name: | _hjIncludedInSessionSample |
| Purpose: | __________ |
| Provider: | www.phoenixgroupplc.com |
| Service: | __________ |
| Country: | United Kingdom |
| Type: | http_cookie |
| Expires in: | 2 minutes |
| Name: | wc_cart_hash_066768b0599c3ab7a74a326dfead7587 |
| Purpose: | __________ |
| Provider: | www.phoenixgroupplc.com |
| Service: | __________ |
| Country: | United Kingdom |
| Type: | html_local_storage |
| Expires in: | persistent |
| Name: | cookielawinfo-checkbox-non-necessary |
| Purpose: | __________ |
| Provider: | www.phoenixgroupplc.com |
| Service: | __________ |
| Country: | United Kingdom |
| Type: | http_cookie |
| Expires in: | 11 months 30 days |
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Do you use Flash cookies or Local Shared Objects?
Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at info@phoenixgroupplc.comor by post to:
Data Protection
Zenith Operatives Ltd
15th Floor, Lyndon House
62, Hagley Road
Birmingham
B16 8PE
